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Charles Lai, InfoSci MPS '11

What are you doing now (job title, company, location)?
I am a Design Research Consultant at The College Board in New York City.

Why did you decide on the Information Science MPS program?
I was primarily interested in studying the human and social influences that technology can have.

What do you feel were the most important things you learned, courses you took, or skills you gained?
The Human-Computer Interaction and Computer-Mediated Communication courses were definitely my favorite courses. And the research projects that I was involved with were also fun and a valuable experience. The most important skill I gained was learning how to ask better questions when faced with something new, surprising or problematic.

What advice would you give to a current or incoming student in our program?
Find a research project that interests you and get involved in any way you can. Technical and practical skills are important but new tools come and go. What is especially helpful is learning how to adapt and think creatively in how you use your knowledge and skills to tackle a new problem or question.