Susan Fussell is a Professor in the Department of Communication and the Department of Information Science at Cornell University. Her research focuses on interpersonal communication in face-to-face and computer-mediated contexts. Her goals are to enhance our theoretical understanding of the mechanisms involved in conversational discourse and to apply this theory to the design and evaluation of new communications technologies. Fussell's current research areas include intercultural computer-mediated communication, multi-lingual communication, tools to promote energy saving behavior, human-robot interaction, and collaborative intelligence analysis. With students and collaborators, she examines these issues within a variety of domains, using a combination of quantitative and qualitative research methods.