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Amy Bruckman is Regents’ Professor in the School of Interactive Computing at the Georgia Institute of Technology. Her research focuses on social computing, with interests in online collaboration, CSCW, and content moderation. Bruckman received her Ph.D. from the MIT Media Lab in 1997, and a B.A. in physics from Harvard University in 1987. She is a Fellow of The ACM and a member of the SIGCHI Academy. She is the author of the book “Should You Believe Wikipedia? Online Communities and the Construction of Knowledge” (2022).
Talk: Understanding “Knowledge”: How Social Epistemology Can Help HCI and AI Researchers to Shape the Future of Generative AI
Abstract: What is “knowledge” and how do we find it in the presence of a growing number of epistemically unreliable agents? In the title chapter of my book Should You Believe Wikipedia?, I explain how social epistemology can help researchers better understand complex information networks. In this talk, I’ll extend this analysis to explain the impact of unreliable content from generative AI, and outline next steps for us as researchers.