Jen investigates the ecological, social, and political implications of computing technologies and infrastructures. She uses ethnographic and design methods to understand these challenges and build alternatives for livable and equitable futures. In her research, she has examined relations between digital agriculture and land politics, and environmental sensing and knowledge production. Her dissertation examines the impact of climate change on network infrastructures in rural and vulnerable communities in the American South. 

She holds a BFA in Fiber Arts from the Maryland Institute College of Art and a Master in Tangible Interaction Design from Carnegie Mellon University.